“This trip was well worth the time and money. The buses are spacious and the tour was wonderful. The initial pickup was a little chaotic because other people going on the tour would crowd up to a bus before it even stopped. This was frustrating. Might help to put something to signify which bus you ride in the front, rather than the license plate! All in all a great tour! Would recommend!”

“our driver was on time, friendly,super clean car, even had 2 waters for us! we would definitely use Arnel again!!!”

“well organised, very informative, saw Los of beautiful places and got to my destination while on a beautiful tour. Driver was excellent and very relaxed”

“The driver exactly on schedule, so don’t be late, viator’s service is excellent and easy to contact any time, I was mistaken order my journey and they help me, now I still waiting my refund as their email said that it will taken 3-7 days. I travel with viator’s service on July 14, 2025. Hoping today they will do the refund as they promises. Thanks viator.”

“Didn’t realised they dropped at railway station car park. Had no idea where we were had to try and get taxi to Downtown”

“Very good service, Joey was excellent - very straightforward pick up from my hotel in Banff to Calgary Airport in the early morning. Had plenty of room for my luggage and other bags, very comfortable ride. Thank you! If I come back to Calgary / Banff again I will absolutely use this service again!”

“Professional, timely, good car. I would recommend this to anyone. My only caveat is I did not get a receipt and I’m trying to get one sent to me now.”

“Our guide was knowledgeable, friendly and professional. He provided us with water and great tips on hikes.”

“it was wonderful! the whole group enjoyed the tour and the driver was very knowledgeable and accommodating. I would definitely recommend this tour to my family and friends”

“Excellent driver, Gao was on time, informative, safe, and helpful. He provided a recommendation that we requested.”

“This day was packed with both information and stunning views. The weather cooperated to make the day even more enjoyable. Our tour guide Manny was super friendly accommodating and full of good information and ideas. He went above and beyond to ensure our day in the mountains was spectacular!”

“Was not informed that pickup was in back of hotel, not in front. No contact information given. Called number on ticket and went to voicemail. Finally found van about 15 minutes after set pickup time and driver could not figure out my tickets. Late arriving to airport. Ride was hot and uncomfortable.”

“Highly recommended very friendly, accommodating, and the vehicle was clean. We arrived safely and very convenient to book!”

“Aljay was right on time & took the time to message to let us know where to find him. Very friendly - we enjoyed the ride from Calgary to Banff. Great way to start and end out trip!”

“Our tour guide, John and trainee Jash picked us up promptly from our accommodation at Canmore and took us to the bus in Banff. They were friendly and approachable and informative throughout the day. A friendly atmosphere was established from the beginning all passengers introducing themselves (there were not many of them on this occasion) the commentary by John to the lake Louise was excellent, we then went to lake Moriane. Enough time was allowed to view both experiences. The bus was clean and comfortable. Would recommend this excursion. Excellent value for money since it is easier to take the bus from Banff then to try and travel to Lake…”